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Whether it be your customers, friends, family …in short, do unto others as we would want done to us. It’s truly the little thing that make a BIG difference.

Happy Valentine’s Day!

  1. Answer the phone
  2. Answer your email
  3. Be proactive
  4. Be empathetic
  5. Be transparent
  6. Do the dirty work for them
  7. Show up
  8. On time
  9. Remember their birthday
  10. Admit when you’re wrong
  11. Apologize
  12. Mean it
  13. Make it better
  14. Be available
  15. Don’t lie, ever
  16. Make them look good to their boss/spouse/family/friends
  17. Surprise them with extras from time to time
  18. Never make them look or feel dumb for asking
  19. Congratulate them for little things
  20. Give them your undivided attention when they need it

LINK

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